Aeroméxico

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Aeromexico, a founding SkyTeam member airline, is by far the most globally connected Mexican airline with 15 codeshare agreements, as well as a Joint Collaboration Agreement with Delta Air Lines covering the Mexico-USA cross-border niche.

Passenger Numbers Bases – Hubs Fleet Destinations Frequent-Flier Program – Alliances VIP Lounges Contact Info


Introduction to Aeromexico


The Aeroméxico airline codes are: IATA Code: AM // ICAO Code: AMX

Aeroméxico, also known as the Caballero Águila -the Eagle Knight-, has gone through many changes since it was founded in 1934 by Antonio Díaz Lombardo under the name of Aeronaves de México, and is Mexico’s flagship carrier. In 2019, Aeroméxico is celebrating its 85th Anniversary.

Aeroméxico’s maiden flight was between Mexico City and Acapulco on Sept. 14, 1934

On April 30, 1941., the company sold a 25% share to the US airline Pan American due to financial difficulties, but thereafter the company grew and by 1955 was operating a fleet of 15 aircraft, a mix of DC-3s and DC-4s, along with a C-47 cargo plane.

In 1957, Aeroméxico entered international skies with two routes to the United States

By the end of 1957, Aeroméxico was in a position to buy back its stock from Pan American and registered a period of continued growth during which it increased its international route network of New York City and Los Angeles in the US to include Canada, Europe and South America by 1964.

By 1964, Aeroméxico flew to the US, Canada, Europe and South America

Almost two decades later, in 1982, the global airline industry was in a dire position due to the financial crisis and, on April 15, 1988., the company was declared bankrupt due to large decreases in passenger numbers, both national and international.

The company filed for bankruptcy in early 1988 but hit the skies again in Oct. 1988

However, just six months later, the bankruptcy phase was overcome with the help of the airline’s audit commission -run by Banobras– and almost all the former national routes were reinstated just prior to the creation of Aerovias de Mexico, S.A. de C.V., on October 1, 1988.

After the ’88 bankruptcy, the airline’s current name of Aeroméxico was adopted in 1989

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In 1989, the company once again entered the international market and also created the company’s cargo division under the name of Aeromexpress. In the early nineties, Aeroméxico decided on a strategy of on-time services as its spearhead tactic for competing in the global market.

Aeroméxico’s frequent flier program Club Premier was created in 1992, the first in Latin America

Once again, in 1996, the company underwent financial restructuring which saw the intervention of Cintra, S.A. de C.V., a holding company created to oversee the crisis that affected both Aeroméxico and its largest competitor: Mexicana.

In 1996, Aeroméxico began its first code-share alliances with Delta Airlines & Air France

In the year 2000, Aeroméxico became a founding member of the world famous SkyTeam, together with its code-share partners Air France and Delta Air Lines, plus Korean Air. Nowadays -August, 2019- this alliance has 19 member airlines and offers over 16,200 daily flights on a route network of 1,150 destinations in over 175 counties; the SkyTeam Alliance handles over 630 million passengers per year and operates over 14,500 flights per day, according to the official SkyTeam Web site.

In the year 2000, Aeroméxico became a founding member of the SkyTeam alliance

In 2003, the company initiated a fleet renovation program through the acquisition of Boeing B737s, all of which were equipped with winglets to take advantage of the fuel saving benefits of up to 4%, and thus reaffirmed the company’s position as a leader in the global airline industry.

In 2004, Aeroméxico created its affiliate: Aerolitoral, now known as Aeroméxico Connect

Aeromexico created its affiliate airline Aerolitoral in 2004 to act as a feeder carrier for the longer routes offered by the parent company out of the International Airport of Mexico City; the name of this airline was later changed -in 2007- to the current Aeroméxico Connect, thereby placing more emphasis on its commercial activities.

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Aeroméxico first received the IATA Operational Safety Audit (IOSA) certification in 2005

In January of 2006, Consorcio Aeroméxico, S.A. de C.V. was created after a ten-year period under the auspices of CINTRA and the said company was -after protracted negotiations- acquired by a group of 15 Mexican investors headed by José Luis Barraza and Grupo Banamex (nowadays CitiBanamex), among others.

Aeroméxico launched its first transatlantic route on Jan. 17, 2009: Mexico City–London

In January 2009, for the first time under the name of Aeroméxico, the airline launched its trans-Atlantic flights to London, and has since expanded its European offering to 5 cities, the fourth option being Amsterdam (Holland) -on May 29, 2016- this route expansion meant the Mexican carrier joined its SkyTeam partner airline KLM at its hub in Amsterdam’s Schiphol Airport, another of the founding airlines of this global alliance, due to the Air France-KLM merger in 2004. This was followed by Barcelona (Spain – on June 15, 2019) to increase its direct European destinations to five.

The latest addition to Aeromexico’s European portfolio was Barcelona, on June 15, 2019

Aeroméxico’s alliance with the US carrier Delta Air Lines was extended further in 2011 by the acquisition -on the part of Delta- of 3.5% of Aeroméxico’s shares. Then, in 2014, the two airlines opened their Joint Maintenance Repair and Overhaul Facility (MRO) at the Queretaro Intercontinental Airport, the largest MRO in Latin America (at the time), which goes under the name of TechOps México.

Aeroméxico & Delta opened their joint MRO services in 2014, LatAm’s largest MRO

In 2011, Aeroméxico began a major expansion plan, which was the main reason for the company’s Initial Public Offering (IPO) on the Mexican Stock Exchange (BMV) -held on April 14, 2011- from which it raised MXN3.89 billion (US$ 332 million) as Grupo Aeromexico, which includes its regional affiliate: Aeromexico Connect, along with its charter services by way of Aeromexico Travel. The Group trades on the Mexican Stock Exchange (BMV) with the ticker “AEROMEX.”

Aeroméxico was the first Mexican airline to launch its IPO on the Mexican Stock Market

By Nov. 2015, Delta had upped its Aeroméxico shares to 4.1% and announced it intended to increase its participation still further, possibly acquiring up to 32% of Aeroméxico’s shares “if and when it gets approval from the Mexican // US authorities.” Additionally, Delta’s pension fund also announced it intended to purchase Aeromexico shares meaning that, jointly, the airline and its pension fund had set their objective of eventually owning up to 49% of Aeroméxico’s shares.

It’s possible that Delta and its Pension Fund could own up to 49% of Aeroméxico in the future

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Aeroméxico is by far the Mexican airline offering the largest destination network with no less than 45 cities served within the Republic; beyond Mexico’s frontiers, Aeroméxico flies direct to 41 destinations in North America, Central & South America, Europe and Asia (July, 2018).

In July 2018, Aeroméxico served a total of 88 destinations: 45 in Mexico and 41 in the international arena

As for the fusion between Aeroméxico and Delta, mentioned above in Nov. 2015., after long negotiations and decree’s from both the US Department of Transport (DOT) and Mexico’s Federal Competition Commission Comisión Federal de Competencia (COFECE – acronym in Spanish), the deal went ahead, with the Mexican Stock Market (BMV – Bolsa Mexican de Valores) announcing, on March 13, 2017., the acquisition of 228 million Aeroméxico shares at a price of MXP 53 per share, roughly US$ 620 mn, in total (MXP 12.1 bn), according to the same press release. Put simply, Delta acquired an additional 32% of Grupo Aeroméxico’s shares, as it had planned.

To gain approval for the Delta acquisition, Aeroméxico relinquished 24 pairs of slots (22-MEX & 2-JFK)

According to Delta’s official News Hub, on March 13, 2017: “With the completion of the tender offer, Delta owns 36.2 percent of the outstanding shares of Grupo Aeroméxico and holds options to acquire an additional 12.8 percent for a total of 49 percent of the outstanding shares of Grupo Aeroméxico.” As a direct result of this acquisition, on May 04, 2017., Aeromexico moved its JFK operations to T4 of the airport so as to facilitate passenger transfers and speed up the documentation process for their connections with Delta Air Lines‘ services, and vice versa.

This latest purchase of Aeromexico shares means Delta now owns 36.2% of the Mexican carrier

Later, in May 2017, Aeromexico announced no less than 5 new routes between Mexico and the USA as a result of the Joint Collaboration Agreement (JCA), the new routes were as follows: Mexico City – Seattle, Mexico City – Portland (Oregon), Merida – Atlanta, and Querétaro – Atlanta, plus services connecting León Del Bajío (BJX) – Los Angeles (LAX). In addition, Aeromexico upped its offering on four Mexico-US routes: Cancun – New York (three daily flights), Los Cabos – Los Angeles (two daily flights), Bajío – Atlanta (two daily flights) and Guadalajara – Atlanta (two daily flights).

After the JCA, Aeromexico added 5 Mexico-US routes in 2017; upped daily services on 4 routes

On Jan. 30, 2017., Aeromexico announced it had signed a new code-share agreement with Aerolíneas Argentinas, for more details see Alliances below. Also in January 2017, Aeromexico announced it would launch direct services between Mexico City and Seoul (South Korea) as of July 1, 2017., thus increasing its Asian offering to three destinations, the others being Shanghai (China) and Tokyo (Japan).

On Jan. 30, 2017., Aeromexico signed a codeshare with SkyTeam member Aerolíneas Argentinas

In July 2017, SkyTeam announced new options regarding its Go-Round-the-World ticket, the change being that nowadays you can book the ticket with just two connections, making it more attractive to people who have to attend a couple of meetings around the world in the same week; the maximum amount of connections allowed is 15, so there are plenty of exciting vacation / business possibilities with this ticket, considering that the 19 airlines that made up SkyTeam offered 1,062 destinations in 179 countries, at the time of the aforementioned change to this ticket option.

Aeromexico added another codeshare alliance in August 2017, with the Israeli flagship carrier El Al

And, talking of tickets, Grupo Aeroméxico introduced an expanded fare system in March 2018., under the name of ‘Brand Fares,’ which offers a total of six options: Básica* (Economy), Clásica (Classic), Flexible*, AM Plus, Confort* (Comfort) and Premier (First Class), meaning there are three new ticket* options. These new options were initially introduced in Mexico, Canada and the United States but have since been expanded to cover all the Group’s services. Check with the company for further details.

In the fifth edition of the Food & Travel Reader Awards for 2018, announced in Nov. 2018., Aeroméxico was awarded the Best Airline in America Award

In July 2018, Aeroméxico announced it had surpassed the two-million-passenger threshold for one month for the first time (see below for further details) and in the same month this flagship carrier announced the introduction of its Winter season 2018/19 flights to Belize, thus reaching the magic figure of 50 regarding the company’s international destination portfolio (this option has since been withdrawn).

Aeroméxico was recently awarded third place on the list of the World’s Best Airlines according to the latest survey of AirHelp.com passengers and their views on the world’s best airlines (2019) … with regard to ‘passenger experience.’

In May of 2019, Aeroméxico and its US partner Delta Air Lines celebrated the 2nd Anniversary of their Joint Collaboration Agreement which, according to the Mexican flagship carrier, has acheived the following: jointly, these two carriers have increased their weekly cross-border operations between Mexico and the USA to provide over 1,100 weekly flights; they have doubled the number of passengers transported -having registered 14.4 million passengers on the said services over the two-year period- and have upped their ‘on-time’ services by 11.3% since the start of the Agreement in this international niche, to mention but a few of the resulting positive aspects.

The Joint Collaboration Agreement between Aeroméxico and Delta Air Lines sees the two airlines operating from the same Terminal in 12 airports, of which 10 are their respective ‘Hub’ airports, in Mexico: Guadalajara, Mexico City and Monterrey; in the USA: Atlanta, Detroit, Los Angeles, Minneapolis, New York, San Francisco and Seattle

Also in May, the Mexican flagship carrier joined the Board of Directors (for the period: 2019-2021) of the Mexican Network of the United Nations Global Pact, which aims to make the world (and specifically the business world) ever more sustainable. According to Aeroméxico’s official press release, the Mexican Network has 680 member businesses/organizations, thus making it the fourth largest on a global level.

APEX* awarded Aeroméxico its 5 Star Global Airline award for 2020, for the second consecutive year; and, Aeroméxico Connect was named as a 5 Star Regional Airline for 2020, also for the second conesecutive year

*APEX – Airline Passenger Experience Association

 

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Aeromexico Passenger Numbers


As far as passengers are concerned, Aeroméxico is undoubtedly the most important of Mexico’s airlines when it comes to the international arena, more than doubling the number of passengers of its nearest rival in this sector, the Mexican Low Cost Carrier (LCC) Volaris, having registered 2,659,514 passengers in 2015 to give it a 14.1% participation in this niche. This figure translates into a 15.3% increase over its 2014 figure of 2,306,756 passengers, according to DATATUR.*

Aeroméxico’s international passenger numbers place it way ahead of its Mexican rivals

*DATATUR – National Statistical Information System of Mexico’s Tourism Sector

Meanwhile, Aeroméxico registered 5,112,591 passengers in the domestic market throughout 2014, whilst in 2015 the number increased to 5,469,194 to give a year-on-year increase of 7% in this niche; this represents 14.7% of the total domestic market and meant the airline closed 2015 in fourth place, one position behind its feeder affiliate: Aeroméxico Connect. Click here to see our profile on Aeroméxico Connect.

Throughout 2015, Aeroméxico transported a total of 8,128,708 passengers

In line with its position as Mexico’s flagship carrier, Aeroméxico’s current (marketing) slogan is ‘Mexico’s Global Airline,’ and when taking into account its affiliate carrier, Consorcio Aeroméxico is a safe bet to remain the country’s leader for some time to come.

Within the Mexican Republic, throughout 2017, Grupo Aeromexico carried a total of 13.19 million passengers (63% of total passengers), whilst on the international front the company registered 7.48 million passengers, which represented 37% of its total passenger headcount.

Aeroméxico was the 4th largest carrier in Latin America in 2017

The above numbers show that, percentage wise, Grupo Aeroméxico has the largest proportion of international passengers of all the Latin American airlines, though not the largest number of total passengers; the airline was placed fourth regarding total passenger numbers throughout the region, behind LATAM Airlines (67.15 mn), Avianca (29.4 mn), and Azul, with 22 million passengers throughout the period.

In July 2018, Aeroméxico surpassed the two-million-passenger threshold for one month for the first time, registering 2,086,000 passengers over the period

In 2018, Grupo Aeroméxico transported roughly 1.2 million passengers above the Group’s 2017 total, with an annual headcount of over 21.87** million passengers, to give a global year-on-year increase of 5.9%. For its part, Aeroméxico transported a total of 5,448,467** in the domestic niche and a further 6,802,410** on its international services. See Aeroméxico Connect for the precise passenger figures for the Group’s affiliate airline.

Grupo Aeroméxico transported almost 22 million passengers in 2018, a year-on-year increase of 5.9%

On the domestic front, the Group registered an annual increase of 4.7%, having transported 13.70** million passengers on its routes within the Republic, up from 13.19 million in 2017; meanwhile, in the international arena, Grupo Aeroméxico registered an annual increase of 8.0% in its cross-border passenger numbers, up from 7.42 million in 2017, to register a total of almost 8.06** mn. passengers on its international services throughout 2018.

In the domestic market, Grupo Aeroméxico’s passenger numbers placed it second among the 10 airlines serving the Republic with scheduled services in 2018, behind Volaris

With the above results, for the first time since the demise of Mexicana de Aviación -in 2010- Grupo Aeroméxico was knocked off the number one spot regarding the domestic niche, with the company’s ULCC competitor Volaris having registered 14.82 mn. passengers in the domestic market in 2018, thus demoting Grupo Aeroméxico to second position. However, as ever, Aeroméxico maintained its lead in the international arena, directly serving 44 cross-border destinations on four continents.

In the international arena, Grupo Aeroméxico easily maintained its number one position in 2018 -among the Mexican airlines- having transported almost 8.06 mn., more than double its nearest rival: Interjet

**2018 Passenger statistics source:
Dirección General de Aeronáutica Civil (DGAC – General Directorate of Civil Aviation)

 

Aeroméxico’s On-Board Magazines:

Aire / Accent (First Class) / Gran Plan (Aeroméxico’s vacation plans)

 

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Aeromexico Bases


 

Main base:

Terminal 2 of Mexico City Benito Juárez International Airport – in the Mexican capital

Hubs:

The Guadalajara International Airport – in the state of Jalisco

The Hermosillo International Airport – in the State of Sonora

The Monterrey Mariano Escobedo International Airport – in the state of Nuevo León

Talking of hubs, since the -May 2017-  Joint Collaboration Agreement (JCA) between Aeromexico and the U.S. carrier Delta Air Lines, the Mexican flagship carrier has been increasing its U.S. options to Delta’s domestic hubs from its own Mexican hubs; Delta has concentrated on expanding its Mexican beach destinations: a win-win situation.

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Aeromexico Fleet


 

Aeroméxico Fleet: Average Age: 7.5 yrs. with 65 aircraft @ June 2019

The above average fleet age (and number) was released by Mexico’s DGAC (General Directorate of Civil Aviation).

Aeroméxico’s Dreamliner Destinations: Dec. 2018

 

AMSTERDAM / BARCELONA / Cancun / LONDON / LOS ANGELES / MADRID / NEW YORK / PARIS / SANTIAGO DE CHILE / SEOUL / Shanghai / TIJUANA / TOKYO

11 x Boeing 737-700* – 124 passengers
36 x Boeing 737-800* – 160 passengers
6 x Boeing 737 MAX 8 – 160 passengers (16 in Clase Premier)
9 x Boeing 787-8 Dreamliner* – 242 passengers
10 x Boeing 787-9 Dreamliner* – 274 passengers

*Planespotters.net provided the above Aeroméxico fleet data (excluding passenger numbers), to see further details of Aeroméxico’s fleet, visit this external link to Planespotters.net. (Consulted on November 23, 2019).

In July, 2012., Aeroméxico placed an order for 60 x 737-8 MAX, the fourth generation of the classic 737 aircraft, with an option for a further 30 units; the same day the company also ordered 10 x 787 Dreamliners. At the time of the above order, Reuters quoted the cost of the shopping spree as being US$ 11 billion.

In 2019, Aeroméxico will receive its first Boeing 737 MAX 9 aircraft, after signing a deal -on Dec. 11, 2018- with the U.S.-based Air Lease Corporation, sometime in the second semester of the year, the idea being to close 2019 with 5 of the said aircraft

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Aeromexico Destinations – Dec. 2019


 

Aeroméxico Destinations in Mexico:

ACAPULCO (ACA) – AGUASCALIENTES (AGU)

CAMPECHE (CPE) – CANCUN (CUN) – CHIHUAHUA (CUU) – CIUDAD JUAREZ (CJS) – CIUDAD DEL CARMEN (CME) – CIUDAD OBREGON (CEN) – COLIMA (CLQ) – CULIACAN (CUL)

DURANGO (DUR) – GUADALAJARA (GDL) – HERMOSILLO (HMO) – HUATULCO (HUX)

LA PAZ (LAP) – LEON DEL BAJIO* (BJX) – LOS CABOS (SJD) – LOS MOCHIS (LMM)

MANZANILLO (ZLO) – MATAMOROS (MAM) – MAZATLAN (MZT) – MERIDA (MID) – MEXICALI (MXL) – MEXICO CITY (MEX) – MINATITLAN (MTT) – MONTERREY (MTY) – MORELIA (MLM)

NUEVO LAREDO (NLD) – OAXACA (OAX) – POZA RICA (PAZ) – PUEBLA (PBC) – PUERTO VALLARTA (PVR)

QUERETARO (QRO) – REYNOSA (REX) – SAN LUIS POTOSI (SLP)

TAMPICO (TAM) – TAPACHULA (TAP) – TIJUANA (TIJ – see below) – TORREON (TRC) – TUXTLA GUTIERREZ (TGZ)

VERACRUZ (VER) – VILLAHERMOSA (VSA) – ZACATECAS (ZCL) – ZIHUATANEJO** (ZIH)

 

*León del Bajío Airport serves Guanajuato and León

**Zihuatanejo Airport is also known as Ixtapa/Zihuatanejo Airport

 

Aeroméxico Destinations in North America:

CANADA: CALGARY (YYC) – MONTREAL (YUL) – TORONTO (YYZ) – VANCOUVER (YVR)

USA: ATLANTA (ATL) – AUSTIN (AUS) – CHICAGO (MDW) – DALLAS (DFW) – DENVER* (DEN) – DETROIT (DTW) – FRESNO (FAT) – HOUSTON (IAH)

LAS VEGAS (LAS) – LOS ANGELES (LAX) – MIAMI (MIA) – MINNEAPOLIS (MSP – as of June 8, 2019) – NEW YORK (JFK) – ONTARIO (ONT) – ORLANDO (MCO)

SACRAMENTO (SMF) – SALT LAKE CITY (SLC) – SAN ANTONIO (SAT) – SAN FRANCISCO (SFO) – SEATTLE (SEA) – WASHINGTON, D.C. (IAD)

 

*San Diego (SAN) is also available via the Tijuana Airport (CBX) Cross-Border Xpress

 

Aeroméxico Destinations in Central America & Caribbean:

CUBA: HAVANA (HAV)

DOMINICAN REPUBLIC: SANTO DOMINGO (SDQ)

GUATEMALA: GUATEMALA CITY (GUA)

NICARAGUA: MANAGUA (MGA)

PANAMA: PANAMA CITY (PTY)

COSTA RICA: SAN JOSE (SJO)

HONDURAS: SAN PEDRO SULA (SAP)

EL SALVADOR: SAN SALVADOR (SAL)

 

Aeroméxico Destinations in South America:

ARGENTINA: BUENOS AIRES (EZE)

BRAZIL: SAO PAULO (GRU)

CHILE: SANTIAGO (SCL)

COLOMBIA: BOGOTA (BOG) – MEDELLIN (MDE)

ECUADOR: QUITO (UIO)

PERU: LIMA (LIM)

 

Aeroméxico Destinations in Europe:

FRANCE: PARIS (CDG)

HOLLAND: AMSTERDAM (AMS)

SPAIN: BARCELONA (BCN) – MADRID (MAD)

the UNITED KINGDOM: LONDON (LHR)

 

Aeroméxico Destinations in Asia:

CHINA: SHANGHAI (PVG)

JAPAN: TOKYO (NRT)

SOUTH KOREA: SEOUL (ICN)

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Aeromexico Frequent-Flier Program – Alliances


 

Aeroméxico Frequent-Flier Program:

Club Premier

At the beginning of Dec. 2018, Aeroméxico’s Club Premier had 5.8 million members

Aeroméxico Alliances:

AEROFLOT – AEROLÍNEAS ARGENTINAS ALASKA AIRLINES AVIANCA AVIANCA BRASIL AVIANCA EL SALVADOR (TACA) DELTA AIR LINES EL AL GARUDA INDONESIA GOL LINHAS AÉREAS INTELIGENTES JAPAN AIRLINES JET AIRWAYS LATAM AIRLINES GROUP VIRGIN ATLANTIC – WESTJET

At the start of 2016, Aeroméxico had codeshare partnerships with Delta Air Lines, Alaska Airlines, Avianca, LATAM Airlines Group and TACA. However, since then the list has increased impressively. The first of a number of new code-share alliances signed in 2016 was with the Canadian airline WestJet, these two airlines had previously held an interline agreement since December 2011, until the new codeshare agreement was signed on January 13, 2016. In the same year, Aeromexico signed a further 3 code-share agreements to bring its 2016 total to 4 new alliances. This was followed, in 2017, by a further 3 code-share agreements, see below for further details.

Aeroméxico founded Skyteam with Air France, Delta Airlines, KLM & Korean Air

Additionally, as a founding SkyTeam member, this airline is one of the 20 member airlines of this global alliance which offers over a thousand destinations. The SkyTeam members -(Dec. 2018)- : Aeroflot, Aerolíneas Argentinas, Aeroméxico, Air Europa, Air France, Alitalia, China Airlines, China Eastern, China Southern, Czech Airlines, Delta Air Lines, Garuda Indonesia, Kenya Airways, KLM Royal Dutch Airlines, Korean Air, Middle East Airlines, Saudia, TAROM, Vietnam Airlines and Xiamen Airlines.

In Spain, Aeroméxico partnered with the Spanish railway company RENFE

Another, different alliance for Aeroméxico, is its agreement with the Spanish railway company RENFE. This alliance means you can pre-purchase your rail travel to a long list of Spanish cities if you are travelling on the airline’s route to Madrid, the list is as follows: Albacete, Córdoba, Oviedo, Alicante, Cuenca, Palencia, Almería, Granada, Pamplona, Barcelona, Guadalajara, Zaragosa, Bilbao, Huelva, Segovia, Burgos, Jerez, Sevilla, Cádiz, León, Toledo, Castellón, Málaga Valladolid, Ciudad Real, Murcia, Valencia, Girona, Tarragona, Vitoria, Lleida.

Aeroméxico announced a new 10-year credit-card partnership in 2016

On Feb. 24, 2016., Aeroméxico & Banco Santander announced the launch of a new, joint-credit-card partnership, to last for 10 years, thus replacing the agreement it previously had with Banamex for its Club Premier members. Also in 2016, Aeromexico also signed a further four code-share agreements with international airlines, see below for further details.

In 2016, Aeroméxico signed a new codeshare agreement with Avianca Brasil

Later the same year -on Sept. 13- Aeromexico announced it had signed a new code-share agreement with the Brazilian airline: Avianca Brasil, which has its main base in the Santos Dumont International Airport of Rio de Janiero, but also operates three hubs, one of which is at Sao Paulo’s Guarulhos International Airport, Aeromexico’s only Brazilian destination, to where it offers daily services, and from where Aeromexico passengers can connect to the following Brazilian destinatios: Brasilia, Curitiba, Florianópolis, Fortaleza, Recife, Río de Janeiro, Salvador and Porto Alegre, among others. By year end 2016, the customers affiliated to the Amigo (Avianca Brasil) and Club Premier (Aeromexico) frequent-flier programs were able to accumulate points/miles on both airlines.

Aeroméxico now has connections to Indonesia by way of Garuda Indonesia

Exactly one month later, on October 3, Aeromexico announced it had signed a further codeshare with Indonesia’s flagship carrier Garuda Indonesia. In this case, Aeromexico passengers can connect (via Tokyo’s Narita International Airport – Japan) to Jakarta and Bali. At the time, according to the official press release, Garuda Indonesia was the latest airline to join the SkyTeam alliance, of which Aeromexico was a founding member.

The second Brazilian airline to agree a codeshare with Aeroméxico was GOL

In Nov. 2016, Aeromexico signed its third new codeshare agreement of the year, this time with another Brazilian airline: GOL Linhas Aéreas Inteligentes, the largest LCC (Low Cost Carrier) in South America. This airline has its base at the Guarulhos International Airport of Sao Paulo, which is Aeromexico’s Brazilian destination, and therefore the Mexican airline’s passengers can connect to the following destinations in Brazil: Brasilia, Cuiabá, Belo Horizonte, Curitiba, Florianópolis, Fortaleza, Rio de Janeiro, Santos Dumont y Galeão, Goiânia, Navegantes, Porto Alegre, Recife, Salvador and Vitória; however, in this case, the accumulation of points/miles had been on offer since May 2016.

Aeroméxico is now heading south through codeshare agreements more than in the past

In reality, the two Brazilian airlines cover more or less the same destinations from Sao Paulo, but, of course, they can promote Aeromexico’s Mexico City services to their customers, from where Aeromexico offers a large range of Mexican and international destinations around the world.

Another Aeroméxico codeshare was signed with Aerolineas Argentinas in January 2017

As mentioned above, Aeromexico signed a codeshare with Aerolineas Argentinas in January 2017, the agreement permitted the two companies to increase the offer of services between Mexico City and Buenos Aires and thus provide daily frequencies between the two capital cities; in addition, Aerolineas Argentinas began offering services directly to Cancun. Aerolineas Argentinas has been a SkyTeam member since August 2012; this latest agreement between the two airlines came into effect on Feb. 15, 2017.

Now Aeroméxico has connections to Tel Aviv via Amsterdam, Paris, London and Madrid

The airline signed a further code-share alliance in August 2017, this time with the Isreali flagship carrier El Al, at IATA’s 2017 annual meeting in Cancun, meaning that, as of August 13, Aeromexico passengers were able to access connecting flights to Tel Aviv, Israel’s second most important city, via Amsterdam, París, London and Madrid.

Mexico is now connected to both Delhi and Bombay in India by way of Jet Airways

And, at the same meeting as mentioned above, Aeromexico also signed a Memorandum of Understanding (MoU) with the Indian airline Jet Airways, the country’s most international airline operating in 7 countries, including its domestic Indian services. In this case, Aeromexico will promote Indian destinations through its European gateways of Amsterdam, London and Paris, from where its passengers can connect directly to both Dehli and Bombay (Mumbai). The codeshare agreement kicked off with connections for both airlines in London at the close of 2017, and member passengers can accumulate points/miles on both airlines.

Aeromexico’s codeshare agreement with Japan Airlines was signed on Oct. 17, 2017; then expanded in Feb. 2019

Aeromexico’s list of alliances, according to an official press release -dated Oct. 17, 2017- increased with the signing of a code-share agreement with Japan Airlines;  in 2018 the two companies joined forces to promote the links between the two countries. Aeromexico is still the only Latin Ameican airline with direct flights to Asia; in the case of its Tokyo services, the airline launched the route in 2006 with one weekly round-trip service; since March 2017, the company offers daily options on this route. For its part, according to the said press release, Japan Airlines currently connects with 8 Mexican destinations through its present codeshare agreements, via Los Angeles and Dallas Fort Worth. The deal allowed the Japanese carrier to offer up to 20 destinations throughout the Mexican Republic, but -as-of Feb. 12, 2019- this number has increased to 30 Mexican destinations due to the expansion of the said agreement: for its part, Aeroméxico can now offer connection through Tokyo (Narita) to over 20 destinations throughout Japan. According to Aeroméxico’s official press release announcing the expansion of the said agreement, the Mexican flagship carrier transported 140,363 passengers to Mexico from Japan between Jan. and Nov., 2018., up 3.7% over the same period in 2017.

On Oct. 15, 2018., Aeroméxico expanded its codeshare agreement with Copa Airlines, thus upping connection options -via Panama City- to Brazil

In October 2018, Aeroméxico expanded its codeshare agreement with Copa Airlines to cover additional routes to Brazil, the new codeshare services covering conections from Panama City to: Aruba, Fortaleza, Manaus, Recife and Salvador da Bahia; for Copa Airlines passengers, connections will be made available from Cancún, Guadalajara, Mexico City, Monterrey and Puerto Vallarta by way of Grupo Aeroméxico. The same month, Grupo Aeroméxico expanded its codeshare agreement with the Brazilian LCC, Gol Linhas Aéreas Inteligentes, by adding connection options to Cancun (where GOL landed as of June, 2019) as well as to Guadalajara, León del Bajío, Los Cabos, Mexico City, Monterrey and Tijuana.

The latest news regarding the cross-border alliance between Aeroméxico and Delta Air Lines is that each carrier’s passengers are now mutually allowed to use the VIP Salons of their partner airline

Aeromexico’s last codeshare agreement of 2018 was the signing of a deal -on Dec. 18, 2018- with Virgin Atlantic, meaning new connection options for Aeroméxico passengers through four U.S. airports: New York (JFK), Las Vegas, Los Angeles and Orlando by way of Virgin Atlantic to Europe.

Virgin Atlantic will offer flights from Heathrow to Atlanta and Los Angeles, with connections via Aeroméxico to León del Bajío (BJX), Guadalajara (GDL) and Monterrey (MTY)

And, on Jan. 14, 2019., Aeroméxico became the first Mexican airline to sign a new codeshare agreement this year, this time with its SkyTeam partner Aeroflot, the Russian flagship carrier, meaning that passengers from both airlines will have the opportunity to fly between the Russian capital: Moscow, and the Mexican capital: Mexico City, via the European airports of Amsterdam, London, Madrid and Paris, as well as enjoying all the benefits offered by the SkyTeam’s SkyPriority program, and the added advantage of the mutual use of the VIP Salons of these two flagship carriers.

Moscow and Mexico City are now connected via Amsterdam, London, Madrid and Paris, flying with Aeroflot and Aeroméxico

Another piece of news regarding Aeroméxico‘s alliances is that the company has -as of Feb. 12, 2019- expanded its agreement with Japan Airlines to encompass a total of 20 cities in Japan; for its part, Japan Airlines will now promote flights -via Aeroméxico connections from Mexico City- to 30 Mexican destinations, up from 8 when the said agreement was originally signed back in October, 2017.

Aeroméxico’s latest alliance is (surprisingly) with a Mexican airline: Aerolíneas Ejecutivas (ALE), the leader in Latin America regarding the private executive charter niche

The most recent Alliance regarding Grupo Aeroméxico (May 2019) is its agreement with the top Mexican executive charter airline Aerolíneas Ejecutivas, whereby the two companies have come together to offer a package of prepaid scheduled and private charter services under the name of Aeroméxico Private Jets® by way of its Jet Card Aeroméxico. The deal sees these two airlines providing a combination of scheduled and charter airline services aimed at the business/corporate market niche, though Aerolíneas Ejecutivas is actually running the operations of the service; with over 50 years of experience in the executive niche there should be no doubting their capabilities; according to the company’s official Web site, the available fleet for interested businesses includes aircraft in the Light, Mid-Size and Heavy Jet categories, the capacities of the said categories providing seating for between 6 and 12 passengers.

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Aeromexico VIP Lounges


 

Aeroméxico’s Club Premier VIP Lounges in Mexico:

Cancun (CUN) from 04:00 to 02:00 hrs.
Ciudad Juarez (CJS) from 04:30 to 20:00 hrs.
Chihuahua (CUU) from 05:00 to 20:30 hrs.
Culiacan (CUL) from 05:00 to 21:00 hrs.
Guadalajara (GDL) from 05:00 to 22:00 hrs.
Merida (MID) from 04:00 to 21:00 hrs.
Mexico City Terminal 2 Domestic (MEX) from 04:00 to 23:00 hrs.
Mexico City Terminal 2 International (MEX) from 04:00 to 01:30 hrs.
Monterrey (MTY) on Mon., Wed., Fri. and Sat. from 05:30 to 02:30 hrs.
Tijuana (TIJ) from 07:00 to 01:00 hrs.
Torreon (TRC) Mon.-Sat. from 05:00 to 20:30 and Sun. from 06:00 to 22:00 hrs.

Aeroméxico also offers a Children’s Salon for unaccompanied minors in T-2 of Mexico City Airport

Aeroméxico’s Salon Premier in the Tijuana International Airport closed on February 16, 2018. The current option, if travelling on Aeroméxico’s Clase Premier (international flight) or possess a Titanium level Club Premier membership, is the airport operator Grupo GAP‘s own Tijuana VIP  Lounge.

 

Aeroméxico / SkyTeam Lounges:

Bogota (VIP LAN) – Buenos Aires Ezeiza Terminal B (Condor) – Caracas (VIP Italcambio) – Las Vegas Terminal 3  (The Club) – Lima (VIP Lounge SUMAC) – Los  Angeles Terminal 2 (Delta Sky Club Tom Bradley) – Madrid Terminal 1 (Sala Cibeles) – Medellín (Copa Club) – New York JFK Terminal 4 (Delta Sky Club) – Panama City (Copa Club) – Quito (VIP Mitad del Mundo) – San José (Costa Rica) Terminal 4 (Santa Maria) – São Paulo Terminal 1 & Terminal 2 (Gol Premium VIP Lounge) – Shangai (Airlines First Business Lounge) – Vancouver Terminal 1 (Plaza Premium)

 

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Aeromexico Contact Information


 

Address:

Isabel la Católica #30 – Local 5a,
Col. Centro,
Del. Cuauhtemoc,
Mexico City,
C.P. 06000,
Mexico

 

Telephones:

– in Mexico:

Mexico City & the Metropolitan Zone: 5133-4000
Rest of the Mexican Republic: 01-55-5133-4000 from a landline // 55-5133-4000 from a cellphone

– from the United States:

Anywhere in the US: 1-800-237-6639

– from other countries:

Argentina: 0-800-888-2276
Brasil: 0-800-891-7512
Canada: 1-800-237-6639
Chile: 225-99-4378
China: 021-6089-9985
Colombia: 01-800-952-0533
Costa Rica: 0-800-052-1447
Cuba: (07)-830-9528 // (07)-831-6015
Ecuador: 1-800-000-227
El Salvador: 800-6105
Spain: 900 995 282
France: 0-800-916-754
Guatemala: 1-800-835-0269
Honduras: 800-2791-9025
Ireland: 1-800-855-474
Japan: 0-570-783-057
Nicaragua: 001-800-226-0294
Panama: 000-8000-521-373
Peru: 0-800-53407
United Kingdom: 0-800-9775-533
Venezuela: 800-162-7351

All other countries: +52-55-5133-4000

 

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to visit the official Aeromexico Web site

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