Interjet

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Interjet is a Mexican Low Cost Carrier (LCC)
Interjet began operations on December 1, 2005., with a fleet of 7 x Airbus A320s and has grown to transport its 100-millionth passenger in July 2019; in May 2019, this Low Cost Carrier (LCC) owned a fleet of 87 aircraft, served 53 destinations: 31 domestic / 22 international, and signed two new agreements with Alitalia and Qatar Airways.

Passenger Numbers Bases – Hubs Fleet Destinations Frequent Flier – Alliances Contact Info


Introduction to Interjet


The Interjet airline codes are: IATA Code: 4O* // ICAO Code: AIJ // * Controlled duplicate

After an initial investment of over US$60mn by Grupo Alemán, the sole owner of ABC Aerolíneas, S.A. de C.V., better known by its commercial name of Interjet, the airline’s inaugural flight hit the skies out of its initial base at the International Airport of Toluca, capital of the State of Mexico, on December 1, 2005.

Interjet is owned by Grupo Aleman, led by Miguel Alemán Magnani, former Veracruz State governor

The company began its operations under the Low Cost Carrier (LCC) model in 2005 with a fleet of 7 x Airbus A320s purchased from the Italian company Volare Airlines and, in June 2007, it received delivery of the first of a further 20 aircraft, which were delivered at a rate of 4 per year and thus the airline closed the year 2011 with a fleet of 27 aircraft.

This Mexican LCC launched operations in December 2005 with a fleet of 7 Airbus A320s

When it began operations, in Dec. 2005, it started with just three routes from its base in Toluca, to Monterrey, Guadalajara and Cancun, but by March 2006, the route portfolio had already increased to 11 destinations, all domestic, with the objective of transporting 1.5 million passengers by year end, which it did.

In 2006, its first full year of operations, Interjet transported over 1.5 million passengers

In a radio interview at the end of June, 2008 -in an important move for the company- Miguel Aleman Magnani -the airline’s director- announced that Interjet had acquired the slots belonging to the former airline Aerocalifornia at Mexico City International Airport -at a cost of over US$ 80 mn dollars- and thus became the second LCC with services from Latin America’s most important airport, as of the second half of August, 2008.

Interjet was awarded the Operational Safety Audit* (IOSA) on October 23, 2007

*The IOSA certification is awarded by the International Air Transport Association (I.A.T.A.)
in recognition of an airline’s operational management and control systems

Since then, the Mexico City airport has played an important role in Interjet’s trajectory; it was the first airline on the American continent to fly using biofuel, in this case between Mexico City and Tuxtla Gutierrez, with its Airbus A320-200 aircraft (registration XA-ECO), on July 21, 2011., and has continued its work in the bio combustible arena, as member of ‘Ecojet‘ and the Huella Azul, or ‘Blue Footprint,’ project.

On a Mexico City-Tuxtla Gutiérrez flight, Interjet became the Americas’ first airline to fly using biofuel

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Mexico City was also the launching pad for Interjet’s entrance into international skies with the inauguration of flights between the Mexican capital and the Guatemalan capital, also in July 2011. Since then it has expanded its international services to connect Mexico -in August 2019- with 22 cities in Central America / Caribbean, in South America, and in Canada and the USA.

Interjet launched its first international services from Mexico City to Guatemala City in July, 2011

In January 2011, Interjet announced it had placed an order for 15 Sukhoi SuperJet 100s (SSJ-100) from the Russian manufacturer, with an option for a further 5 aircraft. And … on September 18, 2013., the airline finally began commercial services -with its first two SSJ-100s- one being Mexico City (MEX-TRC) Torreón, the other Mexico City (MEX-AGU) Aguascalientes.

In Nov. 2013, Interjet announced an agreement with Airbus for 40 Airbus aircraft, the A320neo

With the arrival of its 8th SSJ-100, from its updated order of 20, Interjet reached a fleet of 50 aircraft in June of 2014, the other aircraft being 42 x Airbus A320s. Another important piece of news regarding the SuperJet 100 was that Interjet was approved by the Federal Aviation Administration (FAA) to use its SSJ-100s throughout North America, meaning that the Mexican LCC was able to use the new aircraft in flights to the US/Canada by year end 2014.

In June of 2014, Interjet celebrated reaching a fleet of 50 aircraft with the arrival of its 8th SSJ-100

Also in June 2014, Interjet was honoured with the bi-annual Airbus Operational Excellence Award -in this case for the A320- the European manufacturer having judged the airline to be the most trustworthy (99.74%) operator of this type of aircraft throughout the American continent during the period 2012/13. And -also in June- Interjet signed its first international codeshare agreement, with the Spanish flagship carrier Iberia.

On March 13, 2014, Interjet was the first airline to land in the ‘new’ Palenque International Airport; James Bond 007 arrived to Palenque (PQM) in April 2015, for the filming of ‘Spectre’

Mexico’s LCC Interjet became a member of  the International Air Transport Association (IATA) -on February 9, 2015- placing the company in the global arena through one of the most important civil organizations of its kind; just 5 months later -on July 14, 2015- Interjet announced it had signed a deal with the global GDS offered by Amadeus, with a full content agreement and the adoption of the Amadeus Altéa Reservation System, thus enabling this Mexican LCC to market its services globally.

In Feb. 2015, Interjet became a member of the Iternational Air ransport Association (IATA)

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Interjet celebrated its 12th Anniversary -on December 5, 2017- when it stated in a press release that the company had grown from offering four destinations with just three aircraft -at the time of its first commercial flight- to having a fleet of 78 aircraft offering 53 destinations; 34 throughout the Mexican Republic and 19 in the international arena.

TripAdviser named Interjet as ‘the Best Mexican Airline’ -in 2017- based on voting by its visitors

In 2018, Interjet became the first airline in Mexico to operate the Airbus A321neo; according to a press release from the company -dated Jan. 29, 2018– after receiving its first aircraft of this model, with a further 7 by year-end 2018. The new member of the Interjet fleet has a seat configuration for 192 passengers and allows the use of WiFi during flight. The seating arrangement on this new aircraft provides passengers with a 34-inch seat pitch (a trademark of this carrier) and, according to Julio Gamero -Interjet’s Commercial Executive Director- means the Interjet fleet -at the time- was comprised of 79 aircraft.

Interjet received Mexico’s first Airbus A321neo aircraft at the end of Jan. 2018, with a seating capacity for 192 passengers

This Mexcan LCC took the first step with a view to launching its operations to El Salvador by meeting with the local Civil Aviation Authority – Autoridad de Aviación Civil (AAC) -on Jan. 14, 2018- and completed the process to receive the necessary authorization -on Dec. 12, 2018- with perfect timing for the launch of the company’s services to its third Central American capital city by uniting the Óscar Arnulfo Romero y Galdámez International Airport of San Salvador (SAL-MEX) Mexico City Benito Juárez International Airport -as of Dec. 15, 2018- its international destination #21 out of MEX.

Interjet joined the ranks of the member airlines of ALTA (Latin American and Caribbean Air Transport Association) in October, 2018., joining the other Mexican airlines: Aeromar and Grupo Aeroméxico

El Salvador and Mexico, through their pertinent authorities, signed an ‘open skies’ agreement -in June 2014- so there is no limit on the number of Mexican airlines wishing to participate in this cross-border niche. No doubt once the AAC approves Interjet’s application to fly under the El Salvador flag -currently in process- this Mexican LCC will be adding Central / South American destinations from its first international base -come ‘hub’- in San Salvador.

Interjet launched its third Central-American destination -its last cross-border launch of the year- in December 2018, uniting San Salvador (SAL-MEX) Mexico City

Regarding the company’s activities in El Salvador –Julio Gamero– Interjet’s commercial director has been quoted as saying that -over the midterm- the company plans to have 12 aircraft based in El Salvador within the next five years. According to an official press release from the company, one of the reasons for choosing El Salvador as its first non-Mexican base is the fact that the local economy is in US Dollars, thus reducing the impact of negative foreign exchange fluctuations.

Once Interjet has established its El Salvador base, it plans to allocate 12 aircraft in this Central American country with a view to further international expansion

In the years since its arrival to Mexico City Airport (MEX) Interjet increased its services out of the Mexican capital to reach 51 direct destinations (31 domestic and 20 international) at the beginning of 2019, thus making it the second most important airline in Mexico City at the time. However, due to the restructuring of its activities in the Mexican capital the company has decreased its destination offering at MEX to 7 domestic and 10 international options -Nov. 2019- but the good news is that -for the business community- the company has reorganised its operations to increase its connection options for services to/from MEX, and -as of Oct. 27, 2019- is providing hourly services -from 06:00 to 21:00 hrs.- to Guadalajara (GDL) and to Monterrey (MTY); for people wishing to visit the coast, this LCC is also offering the same hourly services to Cancun (CUN).

Interjet increased its offering at Mexico City to provide no less than 10 million seats serving the Mexican capital throughout the second semester of 2019

In January 2019, Interjet appointed William Shaw as CEO, thus replacing Jose Luis Garza, who had served as this LCCs CEO since its creation in 2005. Shaw is a Mexican with over twenty years experience in the aviation industry, starting his career as a Traffic Controller and going on to become one of the founders of Viva Colombia and Viva Peru, as well as being involved in the launch of the airline FlyCana, in the Dominican Republic.

Interjet named William Shaw as its new CEO in Jan. 2019, in replacement for Jose Luís Garza

On the international front -in 2018- Interjet focused on the USA, launching 4 new routes to Mexico’s northern neighbour uniting Guadalajara with both Chicago (ORD) and San Francisco, as well as adding services between Cancun and San Francisco; the company also introduced direct flights between the Mexican capital and Orlando. The last international route launch of 2018 saw the company heading south by way of its connection between Mexico City and San Salvador (El Salvador) -on Dec. 15- the first of several new southbound routes.

On July 23, 2019., Interjet transported its 100 Millionth passenger on flight 2996 from Mexico City to New York, the said passenger received a ‘special present’ of 100 free flights on Interjet

Then -throughout 2019- Interjet continued to launch its new international services heading south -on June 5, 2019- to Medellín (Colombia) from both Mexico City (MEX) and Cancun (CUN); another new option -on June 17, 2019- is its route connecting Cancun to Lima (Peru), and -as of Oct. 1, 2019- Interjet introduced services connecting both MEX & CUN to Guayaquil (Ecuador), followed by flights uniting the Mexican capital and the capital of Ecuador: Quito -on Nov. 22, 2019- thus upping its presence in the region to offer six South American destinations.

Interjet’s first international route launch for 2020 will see this LCC unite Monterrey (MTY-LAX) Los Angeles -on Jan. 4- followed -on April 1- with services between Cancun (CUN-MIA) Miami, both routes to be launched with flights on Mon., Wed., Fri. and Sunday

 

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Interjet Passenger Numbers


Regarding passenger numbers, Interjet was the 2nd largest carrier in the domestic market in 2015, coming slightly behind its main rival in this niche: Volaris, the difference being just over 50,000 passengers between first and second place. For its part, Interjet transported a total of 9,143,380 passengers in the domestic niche throughout 2015, up 19.3% on its 2014 figure, and representing 24.5% of this market.

In 2015, Interjet was Mexico’s 2nd most important airline domestically and 3rd internationally

On the international front, Interjet was placed third in 2015, but recorded an impressive 55.1% year-on-year increase when compared with 2014. In 2015, the airline’s passenger statistics reached the figure of 690,957 passengers in the international market, up from the 2014 result of 445,501. This reflects the new reality of Interjet, which was previously concentrating mainly on the domestic market. Nowadays, in Jan. 2018., the company has 19 international destinations in its portfolio (see below).

Mexico’s LCC Interjet registered an annual total of 9,834,337 passengers throughout 2015

Throughout 2016, Interjet registered a total of 9,063,598 domestic passengers, thus meaning it recorded a dip of around 80,000 passengers in this niche compared with the previous year, as well as losing a little ground to its main rival in this niche: Volaris, though it still managed to maintain its second place on the domestic front. For 2017, the company had a headcount of 9,607,353 domestic passengers, meaning it regained its positive trend and added over half a million passengers to its 2016 results, which translated to a year-on-year increase of exactly 6% over the previous year and represented 21.2% of Mexico’s domestic market.

This carrier registered positive results on the domestic scene in 2017 and maintained its #2 position

On the international front, Interjet surpassed the 2-million-passenger barrier in 2016, with a headcount of 2,059,170 passengers on its cross-border services to maintain its position as Mexico’s third most important carrier in this niche. Throughout 2017, Interjet once again held its position as #3 among Mexico’s international carriers, having registered 2,777,839 passengers on its international services, which translates to an impressive annual increase of 34.9% over 2016, and represented 6.2% of the international market.

Interjet transported over 2 million passengers on its international services for the first time in 2017

And finally, in 2018, Interjet registered an increase of roughly 1.5 million passengers in its global headcount, the precise number being 13,853,387, an overall increase of 12%, up from 12.3 million in 2017; the 2018 total was divided between 10,144,676 domestic and 3,708,711 international passengers, to give annual increases of 5.7% and 34% over the previous year, respectively.

Interjet increased its international headcount by no less than 34% in 2018, with over 3.7 million passengers on its cross-border services

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Interjet Bases


 

Bases:

The Mexico City International Airport (MEX) – in the Mexican capital
The Toluca International Airport (TLC) – in the State of Mexico

Focus cities:

The Guadalajara International Airport – in the state of Jalisco
The Monterrey Mariano Escobedo International Airport (MTY) – in the State of Nuevo León
The Tijuana International Airport – in the state of Baja California

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Interjet Fleet


 

Interjet Fleet: Average Age: 7.7 yrs. with 69 aircraft @ June 2019

Of all Mexico’s airlines, Interjet has the third youngest average fleet age at 6.0 yrs.

The above average fleet age (and number) was released by Mexico’s DGAC (General Directorate of Civil Aviation).

45 x Airbus A320 – 200* – 150 passengers
6 x A320neo* (new engine option) – 150 passengers
6 x A321-200* – 192 passengers
8 x Airbus A321neo* – 192 passengers
22 x Superjet SSJ-100* – 93 passengers

*Planespotters.net provided the above Interjet fleet data (excluding the seat configuration). To see more details of Interjet’s fleet, please visit this external link to Planespotters.net (last consulted on Nov. 24, 2019).

On Jan. 29, 2018., this Mexican LCC became the country’s first airline to operate the A321neo; and -on Sept. 14, 2018- Interjet announced the acquisition of a further 20 x Airbus 320neo (New Engine Option) with a seat configuration for 192 passengers, the same as its current aircraft. At the time of the announcement, the company estimated it would be adding 3.6 million available seats over the next three years.

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Interjet Destinations – Dec. 2019


 

Interjet Destinations in Mexico:

ACAPULCO (ACA) – CAMPECHE (CPE) – CANCUN (CUN) – CHETUMAL (CTM) – CHIHUAHUA (CUU)

CIUDAD DEL CARMEN (CME) – CIUDAD JUAREZ (CJS) – COZUMEL (CZM) – CULIACAN (CUL)

GUADALAJARA (GDL) – HERMOSILLO (HMO) – HUATULCO (HUX)

LEON DEL BAJIO (BJX) – LOS CABOS (SJD)

MAZATLAN (MZT) – MERIDA (MID) – MEXICO CITY (MEX) – MONTERREY (MTY)

OAXACA (OAX) – PALENQUE (PQM) – PUERTO ESCONDIDO (PXM) – PUERTO VALLARTA (PVR)

TAMPICO (TAM) – TIJUANA (TIJ) – TOLUCA (TLC) – TORREON (TRC) – TUXTLA GUTIERREZ (TGZ)

VERACRUZ (VER) – VILLAHERMOSA (VSA) – ZIHUATANEJO* (ZIH)

 

Interjet Destinations in North America:

CANADA: MONTREAL (YUL) – TORONTO (YYZ) – TORONTO (YVR)

USA: CHICAGO (ORD) – DALLAS (DFW) – HOUSTON (IAH) – LAS VEGAS (LAS) – LOS ANGELES (LAX) – MIAMI (MIA) – NEW YORK (JFK) – ORLANDO (MCO) – SAN ANTONIO (SAT) – SAN FRANCISCO (SFO)

 

*San Diego (SAN) is also available via the Tijuana Airport (CBX) Cross-Border Xpress

 

Interjet Destinations in Central America & Caribbean:

CUBA: HAVANA (HAV) – SANTA CLARA (SNU) – VARADERO (VRA)

GUATEMALA: GUATEMALA CITY (GUA)

COSTA RICA: SAN JOSÉ (SJO)

EL SALVADOR: SAN SALVADOR (SAL)

 

Interjet Destinations in South America:

COLOMBIA: BOGOTA (BOG) – CARTAGENA (CTG) – MEDELLIN (MDE)

ECUADOR: GUAYAQUIL (GYE) – QUITO (UOI)

PERU: LIMA (LIM)

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Interjet Frequent-Flier Program – Alliances


 

Interjet Frequent-Flier Program:

Club Interjet

Interjet’s Club Interjet is a money-back program which can be spent on any of the company’s services, or -in the case of the ‘Monedero‘- used in other (member) establishments. It has two options: a standard card and a Premium Membership card, along with the ‘Monedero‘ card, the latter through which points are accumulated.

 

Interjet On-board Magazine:

Revista Interjet

 

Interjet Alliances:

Interjet signed its first codeshare agreement -in June 2014- with the Spanish flagship carrier Iberia

Interjet signed its first international codeshare agreement with the European airline Iberia -in June, 2014- and thus added a further 80 destinations to its portfolio through the Spanish OneWorld Alliance member, covering Spain, Europe, Africa and the Middle East. Later the same year -in December- Interjet signed a second codeshare agreement, this time with the OneWorld member LATAM Airlines Group, which united LAN Chile and the former Brazilian company TAM Airlines, meaning Interjet opened up 134 destinations in Latin America. As of Oct. 28, 2018, to the Mexican LCC expanded its agreement with LATAM Airlines to include 40-coded flight numbers, encompassing 16 routes operated -as Interjet- by LATAM Chile, among them the Santiago de Chile (SCL-MEX) Mexico City services.

In less than a year, Interjet signed 4 agreements with One World Alliance members

In February 2015, Interjet’s codeshare agreement with American Airlines -another OneWorld Alliance member- began functioning and meant this Mexican LCC would initially serve American’s clients wishing to visit Huatulco, Villahermosa, Mérida, Tuxtla Gutiérrez and Oaxaca City under the same code, before expanding to cover other destinations throughout the Republic and thus allowing the Mexican LCC to give AAdvantage® members the right to earn miles on these codeshared flights.

British Airways signed an interline agreement with Interjet in March, 2015

Then -in March 2015- Interjet signed an Interline Agreement with British Airways -its fourth OneWorld Alliance partnership- celebrated with the presence of the former Mexican President -Enrique Peña Nieto- during his visit of to London. Initially, the said agreement saw British Airways commercializing Interjet’s services, prior to a possible full codeshare agreement at a later date. This Mexican LCC also has interline agreements with Alitalia (SkyTeam) and All Nippon Airways (Star Alliance), thus meaning their baggage is automatically transfered to the connecting airline and arrives to the final destination without the need to do the transfer manually; all the aforementioned international airlines offer direct services to Mexico City (MEX).

Interjet also has interline-agreements with Alitalia and All Nippon Airways (ANA)

On July 16, 2018., Interjet announced it had signed a collaboration agreement with the German airline group Lufthansa, through which the passengers of the German flagship carrier can connect with all of Interjet’s -at the time- 55 destinations. As for the Interjet passengers, they have the chance to connect with the rest of the world through the German airline’s hubs at Frankfurt (FRA) and Munich (MUC – seasonal).

July 2018 saw Interjet sign a collaboration agreement with Lufthansa

At the beginning of August 2018, Interjet signed another interline agreement, this time with the Taiwan-based Chinese airline Eva Air, thus expanding the Mexican airline’s international route network options into Asia, in addition to its other alliances with All Nippon Airways (ANA), Japan Airlines (JAL), Hahn Air and Hainan Airlines. In the latest agreement, Eva Air and Interjet use the connecting airports of Los Angeles and San Francisco -in the United States- along with the Canadian destination of Vancouver, to offer their combined services.

Interjet signed an interline agreement with Eva Air -the Chinese carrier- in Sept. 2018

On Jan. 29, 2019., Interjet signed the first of three new alliances in just 5 months; the first was an interline agreement with the Canadian flagship carrier Air Canada, which sees the two carriers promote connection options by way of the Interjet services uniting Toronto, Montreal and Vancouver with Mexico City and Cancun, and the services provided by the partner airline in the said hub airports, meaning single-ticket options for flights on both airlines and the added convenience of checking baggage from your origin to your final destination.

On May 1, 2019., Interjet announced its second interline agreement of the year with American Airlines, thus extending the -abovementioned- agreement signed in Feb. 2015

At the beginning of May 2019, Interjet and American Airlines extended the partnership activities agreed on in Feb. 2015., this time the agreement has turned into a full bilateral interline agreement whereby both carriers will provide the complete destination portfolio of the partner ailrine, meaning single-ticket convenience once again.

On May 19, 2019., Interjet signed its third interline agreement of 2019, this time with Qatar Airways, thus providing its clients with more Middle East options

And later -on May 19- Interjet formalized its new interline agreement with Doha-based Qatar Airways, thus giving its clients access to the Arabian Peninsula; for the clients of Qatar Airways, the agreement opens up the possibility to connect to all Interjet’s Mexican destination portfolio (currently 30 cities) by way of the US airports of New York (JFK), Los Ángeles, Chicago, Dallas, Miami and Houston, among others, and options to continue further south to Central/South America via Cancun or Mexico City with Interjet.

Interjet has ‘enhanced’ it’s -April, 2019- interline agreement with Emirates to offer more destinations

And -to close the year on a good note- Interjet has ‘enhanced its interline agreement’ with the Dubai-based Emirates airline -originally signed back in Apr. 2019- so with the launch of this Middle-Eastern carrier’s Dubai (DXB-MEX) Mexico City route this -the world’s largest international airline- can now offer 12 domestic connections throughout Mexico, plus a further 15 international destinations, all by way of Interjet through the Mexican capital. See more on Emirates in Mexico.

Interjet credit cards are offered jointly with american express and Mexico’s Grupo Financiero Inbursa

Regarding the airline’s credit-card alliance, in 2013, Interjet and American Express presented their joint credit cards under the following names: The Gold Card American Express Interjet, and The Platinum Card American Express Interjet. Since then, in Jan. 2015., the company has also launched two new credit cards in conjunction with Grupo Financiero Inbursa under the names Tarjeta Clásica and Tarjeta Platinum. All four of the above cards offer a 15% discount on ticket purchases with the LCC, plus other benefits which differ depending on the card you choose. The company also offers interest-free terms with the Banorte Group for the purchase of tickets.

 

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Interjet Contact Information


 

Address:

Head office:
Prado Sur 230, 1er. Piso,
Colonia Lomas de Chapultepec,
C.P. 11000,
Mexico City,
Mexico

T. +52-(55)-9178-5500

 

Telephones:

Customer Care:

Mexico City: T. 1102-5511
Outside Mexico city: Freephone – 01-800-322-5050
USA: Frreephone – 1866-2858-307
Guatemala: Freephone – 1800-835-0363
Colombia: 01-800-952-0704
Costa Rica: 08-000-521-589

Sales, Changes & Reservations:

Mexico City: T. +52-(55)-1102-5555
Within Mexican territory: Freephone – 01-800-011-2345

Terrestrial services:

Freephone: 01-800-0066-466
From Mexico City: T. 1102 5532

Complaints / Suggestions:

Mexico City: T. 1102-5511
Within Mexican territory: Freephone: 01-800-322-5050

 

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